Return Policy

Return Policy: Glamore Cosmetics

At Glamore Cosmetics, we are committed to ensuring your satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we offer a comprehensive return policy to make the process smooth and convenient for you.

30-Day Return Window: We provide a 30-day window for returns, starting from the date of your purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns: To be eligible for a return, your item must be unused, unopened, and in the same condition as when you received it. It must also be in its original packaging.

Return Process: To initiate a return, please contact our customer support team at [customer.support@glamorecosmetics.com] within the 30-day window. Provide your order number and a brief description of the reason for the return. Our team will guide you through the necessary steps and provide you with a return authorization if your request meets our criteria.

Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item. We cannot guarantee that we will receive your returned item.

Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that shipping costs are non-refundable.

Exchanges: If you wish to exchange your item for a different shade or product, please contact our customer support team to arrange the exchange. Additional charges may apply depending on the nature of the exchange.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for the replacement or refund of the damaged or defective item, and we may request photographic evidence to assist with the resolution process.

Contact Information: For any questions or concerns regarding our return policy, please contact our customer support team at [customer.support@glamorecosmetics.com].

Glamore Cosmetics reserves the right to update or modify this return policy at any time without prior notice. It is advisable to review our return policy periodically for any changes.